998bd FAQ — all your
Answers to your questions here

Login Click the "Forgot Password?" link on the page. Enter your registered mobile number and an OTP will be sent to you. Use the OTP to set a new password — the whole process takes just 2 minutes.

KYC (Know Your Customer) is the identity verification process. Simply upload a photo of your national ID or passport and verification is typically completed within 1–2 hours. Withdrawals are not available without KYC, but you can still play games.

No. Under 998bd's policy, each person may only operate one account. Attempting to open multiple accounts from the same device or mobile number may result in all accounts being suspended.

Download Both Android and iOS versions are available. For Android, download the APK file and enable "Unknown sources" to install it. For iOS, install directly from the App Store.

The minimum deposit at 998bd is just BDT 200 — much lower than most other platforms in Bangladesh. New members receive a welcome bonus on their first deposit. To learn more, Promotions Visit the page.

Deposits are usually instant. If your balance hasn't updated within 5 minutes:

• Keep the payment reference number and screenshot
• Log out and log back in
• If you have an issue, reach our 24/7 support team with a screenshot

998bd does not charge any deposit fees. However, your mobile banking operator (bKash/Nagad/Rocket) may apply their own transaction charges, which will be deducted according to the respective operator's terms.

The minimum withdrawal is BDT 500. The daily maximum withdrawal limit is determined by your account level. VIP members can withdraw at higher limits. Contact support for details on specific limits.

Common reasons for a withdrawal being cancelled:

• KYC verification not completed
• Bonus wagering requirements not met
• Incorrect payment details provided
• Daily limit exceeded

Check the notification in your dashboard to find out the reason, or contact support.

No, bonus balance cannot be withdrawn directly. You can use it to play games, and once you have placed the required amount in wagers (meeting the wagering requirement), it will convert into real balance that can be withdrawn.

A wagering requirement is the condition that determines how many times you must wager a bonus before it can be withdrawn. For example, a 20x wagering requirement on a BDT 100 bonus means you need to place BDT 2,000 in bets before the bonus balance becomes withdrawable.